

Navigate to the app settings for the Google Play Store.Make sure the device has internet access.If your subscription is still not working, contact our support team here. If you play on a Windows device, you can also try resetting the cache ( ) and checking for a Windows update. Verify that it is signed into the same account that purchased Premium.Restart your device from the power menu.If you are signed in, click the settings wheel on the left-hand side and then 'Sign out'.

Ensure you are signed in via the app with the same account that purchased Premium.

